Shipping policy

Order Processing:

Please allow 1-3 business days to process your order. Expect an email within 1-3 business days to let you know your order is on the way!

Refunds, Returns and Exchanges:

Please see our Refunds Policy page for information on our Refunds, Returns, and Exchanges.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@citizensupplycage.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@citizensupplycage.com